This pages contains the Privacy & AI Policy, Refund Policy and the Terms of Service.
PRIVACY POLICY
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@xische.com or mailing us at:
Xische & Co
A-202, Building 4
Dubai Design District
Dubai, UAE
500601
+9714 367 8184
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - HOSTING
Our store is hosted on AWS. They provide us with the server that allows us to sell our products and services to you.
Our data is stored through AWS’ data storage, databases and the general application. They store your data on a secure server behind a firewall.
All payment transaction and storage of data is done by PayTabs and Network International and further details can be found on their respective websites. PayTabs here and Network International here.
Payment
If you choose a direct payment gateway to complete your purchase, then the Payment Processor (PayTabs or Network International) stores your credit card data. It is encrypted by the Payment Processor. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased by Xische & Co (Xische FZ-LLC) and its affiliates to any third parties.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Oman and your transaction is processed by a payment gateway located in the United Arab Emirates, then your personal information used in completing that transaction may be subject to disclosure under the laws of the United Arab Emirates.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Artificial Intelligence Policy
Introduction
At Xische & Co, we embrace Artificial Intelligence (AI) as a pivotal tool to enhance our projects and services.
Our AI policy is designed to ensure the responsible, transparent, and ethical use of AI technologies.
Section 1 - AI Utilization
Enhancing Outcomes
We use AI to improve project outcomes, ensuring that our use of AI contributes positively to the quality and efficiency of our work.
Confidentiality and Data Handling
We are committed to protecting our clients' confidentiality. No client-specific information is shared on public AI platforms.
When client data is necessary for AI processing, it is either anonymized or used within secure, internal AI tools that are not accessible publicly.
Intellectual Property
Xische & Co retains all rights to AI-generated content, including images, audio, and videos. These materials are not publicly available and are the intellectual property of Xische & Co.
Section 2 - Safety and Security
Data Protection
We prioritize the safety and security of data. Any client data used is carefully processed to remove any identifiable information before utilizing AI tools.
Bias and Fairness
In our AI-driven image generation and other AI applications, we acknowledge the potential for bias and take proactive measures to mitigate it, ensuring fairness and inclusivity.
Accuracy and Reliability
While AI tools can occasionally produce errors, we are dedicated to maintaining accuracy and will rigorously fact-check and correct any discrepancies in AI-generated content.
Section 3 - Transparency and Disclosure
Client Communication
We believe in full transparency with our clients regarding our use of AI. We will always inform our clients when AI is utilized in their projects and ensure they are aware of the capabilities and limitations of the AI tools employed.
Continuous Improvement
Our commitment to using the best available AI tools means we are constantly evaluating and updating our AI resources to ensure they meet our high standards of quality and reliability.
Section 4 - Disclaimers
Potential Limitations
Despite our best efforts, AI-generated outputs may occasionally contain errors or biases. We are dedicated to identifying and correcting such issues promptly.
Intellectual Property Rights
All AI-generated intellectual property, unless explicitly transferred, remains under the ownership of Xische & Co. Clients are advised to review their contracts for specific terms regarding IP rights.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@xische.com and send your item to:
Xische & Co
A-202, Building 4
Dubai Design District
Dubai, UAE
500601
+9714 367 8184
Shipping
To return your product, you should mail your product to:
Xische & Co
A-202, Building 4
Dubai Design District
Dubai, UAE
500601
+9714 367 8184
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.