Introduction to Design Thinking
Gain an evidence-based understanding of the future needs you are creating for.
Discover tools for developing empathy, uncover stakeholder complexities and frame design innovations to generate and select ideas for exploration and prototyping.
What you will learn
HUMAN CENTRIC DESIGN
Identify stakeholders and challenges by using an Empathy Toolkit.
Deploy the Empathy Toolkit to observe and uncover external stakeholder complexities (what they say vs what they do)
Learn divergent-thinking techniques to understand and explore problem solution spaces.
Design innovation
Learn to observe, define and shape contexts to accelerate the development of new ideas.
Learn to create powerful new frames for global trends and how to turn obstacles into radical new business models.
Learn from examples of global industry case studies.
Idea management
Discover the Idea Portfolio and learn strategies to select 100 ideas down to the 10-20 most promising ideas.
Reframe challenges by thinking forward into future scenarios.
Learn how to effectively integrate your Idea Portfolio to drive Lean Prototyping.
Who will benefit
PERFECT FOR
Innovation teams within government
Managers, team-leaders and executives
Time commitment
1-day participatory workshop
6-hours with lunch/snack breaks
All coursework will be completed during the workshop (no ‘homework’)
course costs
Cost per participant available upon request. Payments accepted via credit card
Course highlights
Human centric design
Identify stakeholders and challenges by using an Empathy Toolkit.
Deploy the Empathy Toolkit to observe and uncover external stakeholder complexities (what they say vs what they do)
Learn divergent-thinking techniques to understand and explore problem solution spaces.
Design innovation
Learn to observe, define and shape contexts to accelerate the development of new ideas.
Learn to create powerful new frames for global trends and how to turn obstacles into radical new business models.
Learn from examples of global industry case studies
Idea management
Discover the Idea Portfolio and learn strategies to select 100 ideas down to the 10-20 most promising ideas.
Reframe challenges by thinking forward into future scenarios.
Learn how to effectively integrate your Idea Portfolio to drive Lean Prototyping.
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